Cybersecurity

CrowdStrike Executive Apologizes to Congress for Massive Outage

  • Cybersecurity firm has made changes to its update process
  • July IT crash disrupted airlines, banks and global businesses

Blank digital billboards in Times Square in New York during the Crowdstrike outage on July 19.

Photographer: Michael Nagle/Bloomberg
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A senior executive for cybersecurity firm CrowdStrike Holdings Inc. apologized at a Congressional hearing on Tuesday for a disastrous content update that crashed millions of computers around the world.

Adam Meyers, senior vice president of counter adversary operations, appeared before the House Subcommittee on Cybersecurity and Infrastructure Protection to answer questions about the July 19 outage, which paralyzed airports, banks, stock exchanges and businesses around the world. The incident crashed the computers of CrowdStrike customers who used Microsoft Windows.