Finance

CFPB Bans Navient From Federal Student Loans, Sets Fine

  • Firm to pay $120 million in fines, redress to borrowers
  • Company exploited students and taxpayers, CFPB’s Chopra says

A Navient building in Wilkes-Barre, Pennsylvania.

Photographer: Kristoffer Tripplaar/Sipa/AP Photo
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Navient Corp. will be banned from servicing federal student loans and must pay $120 million under a proposed settlement with the Consumer Financial Protection Bureau.

An investigation found Navient steered student-loan borrowers into more expensive repayment options and deprived them from more affordable income-driven plans, the CFPB said in a statementBloomberg Terminal Thursday. Navient will have to pay a $20 million penalty and $100 million to harmed borrowers.