Finance

TD Chief Says Probes Show Need for Better Staff Accountability

  • Employees must act with more urgency, CEO Masrani says
  • He calls the expected $3 billion in penalties ‘manageable’

Bharat Masrani

Photographer: Della Rollins/Bloomberg
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Toronto-Dominion Bank employees need to take more accountability and act with more urgency on risks, Chief Executive Officer Bharat Masrani said, after the Canadian bank was rocked by sweeping money-laundering investigations in its US business.

“The big lesson is you can’t take anything for granted,” Masrani said Wednesday at a financial-industry conference hosted by Bank of Nova Scotia in Toronto.