Transportation
NYC Cab Crash Sends Rider on ‘Nightmare’ for Insurance Money
- American Transit holds more than 60% of NYC taxi market
- Riders report delay in getting claims paid from insurer
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Carlos Quiles says he was seriously injured in May 2022 when the Uber he was traveling in crashed into two parked cars in Queens — after the driver lost control of his Toyota while trying to clear a fly or some other obstruction from his windscreen.
Quiles, who required surgery on his left shoulder, said he is still waiting for payments from American Transit Insurance Co., which underwrote the driver’s policy. His lawyer has been negotiating with the New York-based insurer for almost two years, while Quiles has posted about his predicament on the company’s Yelp and Google Review pages — complaining about the Kafkaesque way they dealt with his claim.