Houston Utility CEO Apologizes for Beryl Response, Vows Changes
- CenterPoint head faces regulators after hurricane blackout
- More tree-trimming, better customer communications promised
The hurricane cut power to more than 2 million East Texas homes and businesses this month.
Photographer: Mark Felix/BloombergThis article is for subscribers only.
The head of Houston’s main electric utility promised to improve storm preparation and response after Hurricane Beryl left much of the city sweltering without power for days.
“I take personal accountability for the areas where we fell short of our customers’ expectations,” CenterPoint Energy Inc. Chief Executive Officer Jason Wells told Texas utility regulators Thursday. “I want to apologize to our customers for the frustration we caused. We will do better.”