Transportation
Tesla’s Design Changes Confuse Drivers and Undercut EV Quality
- Ram truck and van line tops J.D. Power’s Initial Quality Study
- GM performs best overall with six models atop their segments
A Tesla vehicle drives past charging stations in Rocklin, California.
Photographer: David Paul Morris/BloombergThis article is for subscribers only.
Tesla Inc. no longer stands above other electric vehicles in quality because head-scratching design changes on its cars, such as removing turn-signal stalks, have frustrated its owners and lowered its score in a bellwether quality survey.
Long the EV quality leader, Tesla now is on par with rivals such as Rivian Automotive Inc. and the battery-powered models of legacy automakers like General Motors Co., according to J.D. Power’s Initial Quality Study for the 2024 model year that was released Thursday.