Consumer

Best Buy Trains 30,000 for Microsoft’s AI Laptops Launch

  • Geek Squad, salespeople ready to sell and repair AI products
  • Seeks to return to growth after 10 quarters of declining sales
Surface Pro and Surface Laptop.

Source: Microsoft Corp.

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Best Buy Co. is gearing up for one of the biggest product launches of the year: artificial-intelligence computers.

The retailer is training tens of thousands of its employees to sell and repair Microsoft Corp.’s Copilot+ PCs, the firm’s new AI Windows laptops that go on sale starting Tuesday. Best Buy says that this is its biggest training effort in a decade in both scope and number of employees.