Technology

Qantas Says Tech Upgrade Caused Loyalty App to Malfunction

  • Members accessed travel plans and boarding passes of strangers
  • Qantas says no sign that issue was caused by a cyberattack
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Qantas Airways Ltd. said a technology upgrade caused the airline’s frequent flyer app to malfunction on Wednesday, allowing some members to access the travel details, personal data and boarding passes of complete strangers.

The issue has been resolved and there’s no indication it was the result of a cyberattack, the Australian airline said in a statement.