Productivity
Fried Chicken Chain Cut Worker Steps by 9,000 a Day to Save Cash
High labor costs, including a California minimum wage bump to $20, make saving steps — and cash — critical.
Pollo Campero workers at a restaurant in the Orlando area in Florida, which features the company’s new kitchen design.
Source: Pollo CamperoThis article is for subscribers only.
Pollo Campero wants to more than double its US store count. But first, it’s halving the number of miles workers walk each day.
The privately held Guatemalan chicken chain mapped how workers were moving around stores and revamped its restaurant design to allow people to work more efficiently. It slashed the number of steps taken by the staff member who ensures orders are delivered promptly and accurately from about 18,000 per shift — or about 3.4 miles — to about 9,500.