FCC Conducting ‘Thorough’ Investigation Into AT&T Outage

  • Feb. 22 outage interrupted mobile service in cities around US
  • AT&T reported ‘incorrect process’ while expanding network

AT&T blamed the outage on what it called “an incorrect process” while expanding its network, which serves about 87 million subscribers. 

Photographer: Pau Barrena/AFP/Getty Images
Lock
This article is for subscribers only.

The Federal Communications Commission said it’s conducting a “thorough” investigation of the Feb. 22 wireless network outage at AT&T Inc. that interrupted mobile service for hundreds of thousands of subscribers in cities around the US.

The agency has requested “more in-depth information from AT&T concerning the cause, effect, and the company’s response to the incident,” a spokesperson for the agency said in an email Thursday. The FCC had previously said it was looking into the issue.