Transportation
British Airways Plans £750 Million on Digital Upgrades
- IAG-owned airline will overhaul website after 20 years
- BA restores flights to Kuala Lumpur, Bangkok after Covid
Parts of British Airways’ website are more than 20 years old.
Photographer: Jason Alden/BloombergThis article is for subscribers only.
British Airways Plc will spend £750 million ($952 million) on information-technology improvements including an overhaul of its website as part of a £7 billion push to modernize the airline.
The former flag carrier, owned by airline group IAG SA, will also release a new mobile app and upgrade its digital systems to improve on-time performance, the company said Monday. The £750 million will be spent over the next three years, and customers will begin to see improvements by the end of 2024, it said.