Consumer
Starbucks’ Labor Pivot Poised to Spur New Unionization Wave
- Company makes concessions in retreat from hard-line stance
- Like similar Microsoft move, change seen inspiring other CEOs
Starbucks workers hold a rally in New York City in 2022.
Photographer: Michael M. Santiago/Getty ImagesStarbucks Corp.’s new commitment to work with its main union to end hostilities and hash out a fair process for labor organizing is a landmark moment for labor relations — both at the coffee chain that’s long resisted organizing, and far beyond it.
On Tuesday, the company and the Starbucks Workers United union announced that they were beginning discussions meant to secure collective bargaining agreements and resolve litigation. As part of that announcement, Starbucks said it will start providing Workers United’s members with benefits, such as credit-card tipping, that it previously restricted to nonunion stores.