Transportation

Boeing Hit by Damning FAA Report Faulting Safety Culture

  • FAA panel finds ‘disconnect’ between senior management, staff
  • Workers feared retaliation if they flagged safety concerns

A Boeing737 Max airplane on the production line at the company's manufacturing facility in Renton, Washington.

Photographer: David Ryder/Bloomberg
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US regulators issued a scathing assessment of Boeing Co.’s safety culture, putting further pressure on the company as it contends with the fallout from a near-catastrophic accident at the start of the year.

The planemaker was faulted for ineffective procedures and a breakdown in communications between senior management and other members of staff, a panel of experts convened by the Federal Aviation Administration said in a report released Monday. Constant changes to complex procedures and trainings led to confusion, while other shortcomings hindered the average employee’s understanding of their role in how Boeing manages safety, according to the report, which was mandated by US lawmakers.