Work in Progress
AT&T Outage Turns Start of US Workday Into the ‘Apocalypse’
The disruption sent commuters into a tailspin, providing ammunition for return to office holdouts, who worked blissfully uninterrupted using at-home Wi-Fi.
An AT&T store in New York.
Photographer: Jeenah Moon/BloombergThis article is for subscribers only.
The Metra express train from Chicago’s southern suburbs into downtown's Loop Thursday morning was a very odd scene. People were reading books or just staring out the window — few were actually getting work done.
“For a minute I thought it was the apocalypse,” said Emma Smits, a public relations account executive who generally spends the hour-long train commute prepping for client calls, pitching reporters and catching up on overnight tasks.