The World’s Best and Worst Airports for 2023 Offer Plenty of Surprises
According to an annual ranking by AirHelp, US airports continue to miss the mark—as do hubs in many of the most-visited cities around the world.
Qatar’s Hamad international Airport in Doha scored No. 5 in best airport experience in the world, according to AirHelp’s 2023 rankings.
Photographer: Ashraf Amra/Anadolu Agency
Airline and airport snafus feel all but inevitable of late, but that may be because you’re flying in and out of the wrong airports.
Here to help you decide if that’s the case is AirHelp Inc., which advocates on behalf of passengers by filing customer service claims for flight disruptions that include cancellations, delays and lost luggage; each year, it issues an analysis of more than 4,000 airports in its worldwide database to determine the best performers and worst offenders. Factors taken into consideration include each airport’s on-time performance, combined with customer feedback about airport navigation, food and shopping options.