US Regulators Are Investigating Adobe Cancellation Rules
The Adobe Creative Cloud apps.
Photographer: Gabby Jones/BloombergThis article is for subscribers only.
Adobe Inc. said US regulators are probing the company’s cancellation rules for software subscriptions, an issue that has long been a source of ire for customers.
The company has been cooperating with the Federal Trade Commission on a civil investigation of the issue since June 2022, Adobe said Wednesday in a filing. A settlement could involve “significant monetary costs or penalties,” the company said.