Didi Blames Software for Outage That Shook Chinese Commuters

Didi Global Inc. blamed a “low-level” software glitch for a cascading outage that disrupted its car-hailing service across China this week, a major blow to a company seeking to stage a comeback and relist in Hong Kong.

Didi determined after an initial investigation that a “blockage” in software systems triggered the outage, which spurred complaints across social media from rush-hour commuters who claimed they lost pay after reporting late for work. Millions of Chinese depend on the service to navigate traffic daily, particularly in notoriously snarled cities like Beijing and Shanghai.