Japan Banks to Compensate Customers for Record System Outage
Customers use automated teller machines at a bank in Kawasaki, Kanagawa Prefecture, Japan.
Photographer: Akio Kon/BloombergThis article is for subscribers only.
Japanese banks will compensate customers for costs they incurred in connection with the record two-day outage that hit the domestic fund transfer system last week.
Zengin-Net, the system’s operator, said member banks will reimburse customers for extra fees and penalties incurred from the delay in money remittance.