Apple Says Software, Apps Behind iPhone Overheating; Fix Coming

Some iPhone 15 Pro users have complained about overheating
Company says iOS 17 bug and third-party apps are culprits

A shopper looks at new iPhone 15 Pro smartphones on display at the Apple Rosenthaler Strasse store in Berlin, Germany. — A shopper looks at new iPhone 15 Pro smartphones on display at the Apple Rosenthaler Strasse store in Berlin, Germany.
Photographer: Krisztian Bocsi/Bloomberg

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By Mark Gurman

September 30, 2023 at 5:34 PM UTC

Updated on

September 30, 2023 at 5:51 PM UTC

This article is for subscribers only.

Apple Inc. on Saturday said that recent claims of new iPhones getting too hot to the touch are due to software and app-related bugs and that fixes are coming soon.

The company said the device can get warm in the first few days as the device works overtime to get set up and restore a user’s data, due to a bug in the latest iOS 17 software, and because of some third-party apps overloading the system. Bloomberg News reported on the issue last week.