Zara Finds Shoplifters Outsmarted Its New Security System
- RFID technology is supposed to replace hard security tags
- Global rollout of the new hardware was expected in July
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Inditex SA is racing to iron bugs out of a new anti-shoplifting system for its Zara stores, slightly delaying its rollout partly because the security tags were easy to identify and remove in initial tests, according to people familiar with the matter.
Chief Executive Officer Oscar García Maceiras unveiled the new technology in March and pledged to roll it out for tests in all Zara stores worldwide over the summer. The system relies on tiny chips known as RFID, doing away with the hard plastic tags on garments that require checkout clerks to remove them.