Credit Card Disputes Keep Rising at Visa as E-Commerce Booms
- Visa fields 90 million disputes annually after pandemic boom
- Rise is mainly attributed to e-commerce growth and inflation
Disputes on Visa’s network rose to more than 90 million in 2022.
Photographer: Igor Golovniov/SOPA Images/LightRocket/Getty Images
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Credit card disputes at Visa Inc. continued rising past their pandemic boom despite the proliferation of prevention software, as fraud grows alongside e-commerce and inflation.
Disputes on Visa’s network rose to more than 90 million in 2022, data provided by the payment company showed. More than 70 million disputes were filed in 2019, Visa said in a presentation, before rising 24% in 2020 during the pandemic and about 2% a year in 2021 and 2022.