Indeed's CEO Wants to Create 'Cyborg' Recruiters Using AI
Five minutes with Chris Hyams, head of job site Indeed, who’s grappling with a hiring slowdown and the impact of AI on the recruitment business.
Chris Hyams, chief executive officer of Indeed.
Photographer: Jordan Vonderhaar/BloombergChris Hyams wants to land you a job. Hyams runs the job site Indeed, which lists 30 million positions — from long-haul truckers to CFOs — in more than 60 countries. Over the past decade, Indeed, owned by Japan’s Recruit Holdings Co., has evolved from a listing of open positions to an online hub where jobseekers and recruiters size each other up, and even conduct interviews.
These days, the hiring industry is facing a double whammy of layoffs, which hit the ranks of corporate recruiters especially hard, and the emergence of generative AI, which threatens to move beyond simple resume-scanning to writing job descriptions or even negotiating salaries. In response, Hyams is analyzing how AI can supplement those roles, not replace them. The CEO visited Bloomberg’s New York office recently to discuss his own company’s return to the office, how he handled Indeed’s first-ever layoff and his plan to create “cyborg” recruiters that play to the strengths of both humans and AI. (Responses have been edited and condensed.)