Discounts Make a Comeback as Shoppers Get Picky About Spending

  • With demand waning, retailers boost deals in threat to profit
  • Second half expected to be “tougher” for pricing power
Photographer: Bloomberg/Bloomberg
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US shoppers are getting increasingly hesitant about shelling out for shoes, appliances and other nonessentials. That has more retailers and consumer-goods makers reaching for an old tool to pry open their wallets: promotions.

Whirlpool Corp.’s revenue and earnings took a hit in the most recent quarter from discounts and special sales, which were rare during the pandemic as supply chains struggled to keep up with demand. Petco Health & Wellness Co. said it was using promotions to appeal to customers under rising financial stress. And Foot Locker Inc. told shoppers to expect deals.