Twilio Launches AI Tools to Broaden Customer Data Offerings
Twilio’s platform will add new tools to help clients organize their data for a variety of AI uses.
Photographer: Tiffany Hagler-Geard/BloombergThis article is for subscribers only.
Twilio Inc. is launching new AI-powered features in its suite of data management services, responding to customer demand on how best to use the emerging technology to expand their businesses.
With the new tools, clients will be able to generate suggestions about marketing strategy and use internal data to build automated contact support services, the company announced Wednesday ahead of its annual user conference.