DoorDash Is Working on an AI Chatbot to Speed Up Food Ordering
- System called DashAI is being tested in some markets
- CEO has said that company is ‘running different experiments’
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DoorDash Inc., the US food-delivery service that competes with Uber Technologies Inc. and GrubHub, is looking to speed up ordering and help customers find food options with an artificial intelligence-based chatbot.
The company is working on a system called DashAI that it’s testing in a limited capacity in some markets. Evidence of the technology was first discovered in DoorDash’s iPhone app by developer Steve Moser and shared with Bloomberg News.