Starbucks to Issue ‘Clearer’ Decor Guidelines After Pride Month Clash With Union

  • Coffee giant says it hasn’t changed policies on store displays
  • Company files complaints against union with US labor board
People picket in front of a Starbucks store in Chicago, on June 24. Photographer: Scott Olson/Getty Images  
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Starbucks Corp. plans to issue “clearer centralized guidelines” for in-store visual displays and decorations following a union’s allegations that managers banned Pride-themed decor, which the company disputes.

“We have heard from our partners that you want to be creative in how our stores are represented and that you see visual creativity in stores as part of who we are and our culture,” North America President Sara Trilling said Monday in a memo to employees seen by Bloomberg News. “Equally, we have also heard through our partner channels that there is a need for clarity and consistency on current guidelines around visual displays and decorations.”