Snap Puts 10 Billion AI Chatbot Messages to Use Refining Its Ad Business
The data gleaned from ‘My AI’ will help target messages, improve algorithm
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Snap Inc., the maker of the Snapchat app, is testing ways that its popular new artificial intelligence chatbot can boost the company’s advertising business.
More than 150 million people — about 20% of Snapchat’s monthly users — have sent 10 billion messages to the chatbot, called My AI, since it was introduced at the end of February, the company said Thursday. Users have asked about everything from skin care recommendations to details about the latest sports car.