Meta Considers Divesting Kustomer as Cutback Efforts Expand
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Facebook parent Meta Platforms Inc. is considering different divestiture options for Kustomer, the customer service software company it acquired for $1 billion in 2020, as part of a plan for broader cost cuts.
Meta hasn’t yet decided what to do with Kustomer but could spin off the business or try and sell it, according to a person familiar with the matter.