Royal Mail Bosses Admit to Tracking Postal Workers
A Royal Mail postal worker makes deliveries in Chelmsford, UK.
Photographer: Chris Ratcliffe/BloombergThis article is for subscribers only.
The head of Royal Mail told Parliament that his company has used technology to track the speed of postal workers, including for how long they stood still.
Appearing before the Business, Energy and Industrial Strategy committee Wednesday, Chief Executive Officer Simon Thompson said the exercise was to avoid cases of work overload and not to monitor performance or output.