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Southwest Air Plans to Return to Normal Operations Friday

  • Carrier to reassess systems upgrade after weeklong disruptions
  • Executives outline plans to restore service, reimburse flyers
Travelers wait outside the Southwest Airlines baggage office at Oakland International Airport in Oakland, California, US, on Dec. 28.

Travelers wait outside the Southwest Airlines baggage office at Oakland International Airport in Oakland, California, US, on Dec. 28.

Photographer: David Paul Morris/Bloomberg
Updated on

Southwest Airlines Co. plans to return to a normal schedule Friday after a weeklong meltdown stranded thousands of passengers.

The airline said on its website that it expects “minimal disruptions” on Friday. The carrier has been operating a significantly reduced schedule for several days while it recovered from a rash of cancellations caused by winter storms and overwhelmed scheduling technology.