Travel
Southwest Air Plans to Return to Normal Operations Friday
- Carrier to reassess systems upgrade after weeklong disruptions
- Executives outline plans to restore service, reimburse flyers
Travelers wait outside the Southwest Airlines baggage office at Oakland International Airport in Oakland, California, US, on Dec. 28.
Photographer: David Paul Morris/BloombergSouthwest Airlines Co. plans to return to a normal schedule Friday after a weeklong meltdown stranded thousands of passengers.
The airline said on its website that it expects “minimal disruptions” on Friday. The carrier has been operating a significantly reduced schedule for several days while it recovered from a rash of cancellations caused by winter storms and overwhelmed scheduling technology.