Future Of British Business

Vulnerable Britons Unable to Afford Energy May Unplug From Grid

  • Suppliers unaware when customers don’t refill old-style meters
  • Utilita CEO urges digital replacements for 1970s-era equipment
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More than 2 million of Britain’s most vulnerable households, facing the prospect of out-of-reach prices for gas and electricity, could shiver in silence this winter by disconnecting from the grid without their suppliers knowing, the chief executive of one utility warned.

As a result, there’s likely to be an increase in the number of winter illnesses and deaths among those using traditional prepayment meters, which have no digital connectivity and resemble those used in the 1970s, said Bill Bullen, founder of Utilita Energy. He submitted a “red flag” report to the UK government calling on companies to take several curative measures, including swapping old equipment for smart meters so suppliers can detect when someone has unplugged.