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Hong Kong’s Mad Rush to Book Flights Jams Airline Websites

  • Cathay and unit HK Express report high web traffic volumes
  • Asian hub announces end to hotel quarantine starting Sept. 26
Japan is typically HK Express’s biggest market.

Japan is typically HK Express’s biggest market.

Photographer: Paul Yeung/Bloomberg
Updated on

Cathay Pacific Airways Ltd.’s website and that of its low-cost unit buckled under a rush of flight searches Friday as the Hong Kong government announced that mandatory quarantine and other pandemic travel restrictions will be scrapped next week.

“We are currently experiencing high traffic on our website,” Cathay said. “We have set up a virtual waiting room to better manage customer traffic to our site. You are in a queue at the moment, but you’ll be put through soon.”