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Concert Season Is ‘Chaotic’ as Bottleneck of Shows Wreaks Havoc

Going on the road ain’t what it used to be.

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Illustration: Eugenia Mello

To get an idea of what it feels like to go on tour this year, read the daily, anger-tinged tweets from English indie rock band Glass Animals attempting to capture British Airways’ attention after their equipment went missing. Look at Brazilian singer-songwriter Gilberto Gil’s cries for help directed at Air France, or Khruangbin, the musical trio who put out an APB on their guitars after an Iberia flight.

“Everyone is trying to fly with carry-ons if they can,” says Amy Davidson, senior vice president for touring at Mtheory, a management-services company. “You don’t know when you’ll see your bags again, if you’ll see your bags again.”