No Pillows, No Cups: Supply Woes Add to Airlines’ Flight Issues
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It’s not just a pilot shortage that’s limiting US airlines’ operations and disrupting countless flights. Sometimes, there aren’t enough pillows.
American Airlines Group Inc. and some other carriers are struggling with supply-chain challenges that have left them short of everything from food to drinking cups to, yes, pillows. That’s causing additional headaches for airlines as they struggle to get supply lines disrupted by the pandemic “all back in sync,” American Chief Executive Officer Robert Isom said Thursday.