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Zoom Bets on Corporate Customers to Stem Post-Pandemic Crash

Videoconferencing company focuses on enterprise market after consumer boom fades



Photographer: Tiffany Hagler-Geard/Bloomberg
Updated on

Zoom Video Communications Inc. is navigating life after the pandemic by acting like the past two years never happened.

As the world shut down in 2020, its corporate videoconferencing app became a household name, delivering quarter after quarter of triple-digit growth in part by attracting millions of regular people and small businesses. Zoom seemed destined to become a consumer tech titan.