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Salesforce-Backed Front Valued at $1.7 Billion in Funding Round

  • Customer communication software receives $65 million financing
  • Funding round doubles startup’s last valuation of $859 million

Customer communication software maker FrontApp Inc. is now valued at $1.7 billion after receiving $65 million in financing led by Salesforce Ventures and Battery Ventures. This new round roughly doubles the $859 million valuation that the company raised at in 2020, according to data provider PitchBook.

The San Francisco-based business has nearly 8,000 customers in over 100 countries. Its email and customer support software is used by Shopify Inc., Airbnb Inc. and Lyft Inc.