Poor Network, Low Speed Plagues 92% of India Mobile Phone Users
- LocalCircles survey found rampant complaints in 3G/4G services
- Indian operators are now gearing up to roll out 5G networks
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More than nine out of 10 mobile phone users in India complained of poor wireless connectivity, while two-thirds struggle with disrupted digital payments on older 3G and 4G networks, according to a local survey.
About 48% of 8,210 consumers surveyed by LocalCircles mentioned frequent disruptions to their mobile services due to poor network availability and 44% were disgruntled with low data speeds. In another survey question that drew in 11,865 consumer responses, 66% said they experienced snags in at least one online transaction, forcing them to rely on alternate payment mechanisms such as cash, check or credit cards, according to a statement from LocalCircles.