New York’s MTA Asks Riders Griping on Twitter to Help Do Something About It
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New York’s Metropolitan Transportation Authority deals with a lot of unhappy riders on social media who complain about everything from train delays to crime and homelessness. Now it’s turning to those angry customers for help.
The MTA, the largest mass-transit provider in the U.S., is offering salaries of up to $94,000 for workers to help provide real-time updates for the millions of customers who rely on the system’s railroads, subways and buses, according to a job posting on April 5.