British Airways’ New-Hire Logjam Slows Flight Schedule Ramp-Up
- Onboarding of new staff hasn’t proceeded as quickly as planned
- Closure of Heathrow’s Terminal 4 crowds other three facilities
A British Airways passenger aircraft at London Heathrow Airport
Photographer: Hollie Adams/BloombergThis article is for subscribers only.
British Airways will trim its flight schedule over coming months, slowing the pace of its comeback from the Covid-19 pandemic because the airline can’t get new staff processed as quickly as it expected.
The carrier, owned by IAG SA, has struggled with technology meltdowns, lost baggage and last-minute cancellations in recent weeks, prompting customers to lash out on social media. There is also crowding at London Heathrow airport, its main hub, where one terminal remains closed.