Microsoft Vaults Further Into Health-Care Services With Closing of Nuance Deal

Nuance’s Mark Benjamin will remain CEO of the business, reporting to Microsoft’s Cloud cloud chief

Microsoft completed its takeover of Nuance, gaining artificial-intelligence technology aimed at helping doctors predict patients’ needs and upgrading hospitals’ digital record-keeping.

Photographer: Tiffany Hagler-Geard/Bloomberg
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Microsoft Corp. completed its acquisition of Nuance Communications Inc., pushing the software giant deeper into the market for health-care services and artificial intelligence.

The $19.6 billion deal, announced last April, lets Microsoft add cloud-computing and AI offerings aimed at health-care, finance and customer-service clients. Nuance counts 77% of U.S. hospitals and 19 out of 20 of the world’s top financial institutions among its customers, which use services like voice transcription and fraud-prevention tools, Microsoft said in a blog post Friday.