Skip to content
Subscriber Only

Americans Are Paying More for Worse Stuff, Study Finds

  • Inflation closer to 10% when adjusted for quality, UMich says
  • CPI quality control captures only a fraction of items tracked
Bloomberg business news
U.S. Retail Sales Top Estimates With 3.8% January Gain
Updated on

Measured by consumer prices, U.S. inflation is the highest in 40 years. Look at what Americans are actually getting for their money and the rate may be even higher, according to researchers at the University of Michigan. 

The academics publish a quarterly American Customer Satisfaction Index, which seeks to measure how happy consumers are with the goods and services they spend on. The latest edition, released earlier this week, found that there’s been a 5.2% decline in quality since 2018, with the bulk of it coming in the pandemic years.