IRS Sends 1,200 Employees To Tackle Tax Refund Backlog

  • IRS is re-assigning staff to address processing delays
  • Tax season begins with nearly 10 million unprocessed returns

IRS headquarters in Washington, D.C.

Photographer: Samuel Corum/Bloomberg
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The Internal Revenue Service is temporarily re-assigning about 1,200 employees to help the agency navigate what will likely be one of the most challenging tax filing seasons in years, according to a person familiar with the plans.

The employees will serve as additional customer customer service representatives and tax examiners to help the agency address a large backlog of unresolved tax returns from previous years. Those workers will be moved in the coming weeks and stay on through the fall, according to the person, who was granted anonymity to discuss the preparations.