Cybersecurity

Treasury Weighing Alternatives to ID.me Over Privacy Concerns

  • Taxpayers filing online had to verify identity with a selfie
  • Research shows AI-driven technology suffers from racial bias

The U.S. Treasury building in Washington, D.C.

Photographer: Samuel Corum/Bloomberg
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The Treasury Department is reconsidering the Internal Revenue Service’s reliance on facial recognition software ID.me for access to its website, an official said Friday amid scrutiny of the company’s collection of images of tens of millions of Americans’ faces.

Treasury and the IRS are looking for alternatives to ID.me, a department official said, but did not specify the agencies are attentive to concerns around the software. The company has faced growing criticism over its software and its use of facial recognition technology.