Chianese had built the code while working for a startup called LunchBadger Inc., where maintaining Express Gateway was part of his job. The company shut down in 2019, and he was faced with the prospect of keeping up the project by himself. Overwhelmed, Chianese sought help from well-known organizations that were using Express Gateway, including Dell Technologies Inc. and FIFA, the global soccer organization. “I said, ‘Hey, this is a situation,’” he says. “Their response was essentially zero.” Dell and FIFA didn’t respond to emails seeking comment.