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Grab App Disruptions Persist for Second Day for Some Users

  • Ride-hailing, delivery services across Southeast Asia affected
  • App giant suffers massive glitch just weeks before SPAC debut
Grab riders and taxi drivers in Ho Chi Minh City, Vietnam.

Grab riders and taxi drivers in Ho Chi Minh City, Vietnam.

Photographer: Yen Duong/Bloomberg
Updated on

Disruptions with Grab Holdings Inc.’s app dragged on for a second day as the Southeast Asia ride-hailing and delivery giant worked to recover from one of its worst service failures.

Some users in countries including Singapore, Malaysia and the Philippines were still reporting problems using the app more than 24 hours since outages started occurring. Grab, preparing to go public in one of the largest SPAC mergers, said an issue with a planned system upgrade had caused the disruptions. “Core services” have been restored, though some users may still have trouble with the app, it said.