Apple Will Sell Parts for Customers to Make Their Own Repairs
- Program will start with iPhone 12, 13 in the U.S., then expand
- Tech companies have long kept tight control over repairs
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Apple Inc. will begin making parts and tools available for customers to fix their own devices, a significant shift in longstanding policies over who can make repairs to the costly gadgets.
The Self Service Repair program announced Wednesday will initially allow people to fix the display, battery and camera for their iPhone 12 and iPhone 13. Later, customers will be able to repair Mac computers with M1 chips. The service will only be available in the U.S. starting early next year, but will expand to more countries throughout 2022.