Facebook Outage Is Felt Acutely by Small-Business Owners
- Some rely on Instagram, WhatsApp to connect with customers
- Proprietors think about diversifying to Twitter and TikTok
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During Facebook Inc.’s global outage on Monday, online clothing boutique Exul recorded no sales for the first time since it opened last November.
“Every day counts, every penny counts for a small business,” said owner Porsche Jones.