JPMorgan Faces Regulatory Requests Over Message Preservation

JPMorgan Chase & Co., which rattled employees earlier this year by ordering them to save work-related messages on their personal phones, said regulators have been asking questions about how it preserves records.

The largest U.S. bank has been responding to requests for information “concerning its compliance with records preservation requirements in connection with business communications sent over electronic messaging channels that have not been approved by the firm,” JPMorgan said in a regulatory filing Monday. The company is engaged in “certain resolution discussions,” but there’s no guarantee that the talks will result in a resolution, according to the filing.