HBO Max Frustrates Subscribers With Glitchy Streaming Tech

For Matt Hershberger, HBO Max isn’t just a streaming service. It’s a babysitter.

Hershberger has two young kids, ages 1 and 3, and relies on the app to keep them entertained at home while he does chores and changes diapers. But lately, he said, HBO Max has been “a train wreck.” When he opens the app on his Roku, it typically crashes three times before successfully streaming an episode of “Sesame Street” or “Looney Tunes” — much to the frustration of his impatient toddler.