WhatsApp Faces Complaint for Foisting New Policy on EU Users
- Consumer groups complain against WhatsApp’s ‘aggressive’ move
- WhatsApp policy took effect in May, after delays over concerns
Photographer: Brent Lewin/Bloomberg
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Facebook Inc.’s WhatsApp messaging app faces a European complaint after its allegedly “aggressive” roll out of new terms and services sparked outrage among consumer-rights campaigners.
The updated policy, in effect since May, remains opaque and makes it impossible for users to get a clear understanding of what consequences WhatsApp’s changes entail for their privacy, European consumer association BEUC said in a statement on Monday.